HAMMERLE METAL WORKS

PRIVACY POLICY

Last Updated: October 28, 2026

Website: https://www.hammerlemetalworks.com

Hammerle Metal Works ("Hammerle Metal Works," "we," "us," or "our") respects the privacy of our customers, business partners, and website visitors.

This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website, project inquiry forms, customer communications, and online services.

By providing information through our website, you acknowledge that you have been provided access to this Privacy Policy. Where required by law, we will obtain your consent for specific data-processing activities.

1. Information We Collect

We may collect the following categories of information:

Personal and Business Contact Information

• Full name

• Email address

• Telephone number

• Company or business name

• Project address, city, or ZIP code

• Billing and shipping information when applicable

Project and Inquiry Information

• Project descriptions and specifications

• Measurements and dimensions

• Photographs and reference images

• Drawings, blueprints, and CAD files

• ZIP archives and other permitted attachments

• Requested services and project timelines

• Estimates, correspondence, and related communications

Website and Technical Information

Our website and service providers may automatically collect certain technical information, including IP addresses, browser type, device information, referring websites, pages visited, and interactions with our website.

This information may be collected through cookies, analytics technologies, website logs, and similar tools.

Online Purchase Information

When online purchasing is available, we may collect order details, purchased products, shipping addresses, billing details, and transaction information.

Payment information may be processed by Shopify and its authorized payment-processing partners. We do not need to receive or store complete payment card numbers to process ordinary website purchases.

2. How We Use Information

Information collected through our website may be used to:

• Respond to inquiries and provide estimates.

• Evaluate project feasibility, requirements, and specifications.

• Communicate regarding fabrication, installation, and other services.

• Prepare quotations, invoices, and project documentation.

• Perform customer-requested services and fulfill orders.

• Coordinate with employees, subcontractors, and vendors when necessary.

• Maintain business and accounting records.

• Improve website performance and customer experience.

• Detect spam, fraud, unauthorized activity, and potential security threats.

• Meet applicable legal and regulatory obligations.

• Send promotional communications when permitted by applicable law.

We do not use submitted project drawings or confidential project materials for unrelated advertising or marketing without appropriate authorization.

3. Project Drawings, Photographs, and File Uploads

Our website allows customers to submit photographs, PDFs, compressed CAD drawings, and other supported project-related files.

Files submitted through our online inquiry system may be processed and stored by Tally, our third-party form provider.

Confidentiality and Business Information

We recognize that customer-submitted drawings and documents may contain confidential business information, proprietary designs, or commercially sensitive details.

We intend to limit access to submitted project materials to individuals and service providers who reasonably need them for estimating, fabrication, project review, administration, or fulfilling requested services.

Submitting project documents does not automatically create a separate nondisclosure agreement (NDA) or establish additional contractual confidentiality obligations beyond those required by applicable law or an existing written agreement.

Customers requiring specific confidentiality protections should contact Hammerle Metal Works before submitting sensitive drawings or proprietary materials so appropriate arrangements can be discussed.

Customer Responsibilities

Individuals submitting files represent that they have the necessary rights or permission to provide those materials for the requested business purpose.

Please do not submit Social Security numbers, banking credentials, payment card information, passwords, or unrelated highly sensitive personal information through our project inquiry form.

Ownership and Use of Submitted Materials

Submission of a drawing, photograph, design, or other project document does not, by itself, transfer ownership of that material to Hammerle Metal Works.

We may use submitted materials as reasonably necessary to evaluate, quote, produce, or perform the requested work, subject to applicable agreements and law.

We will not intentionally publish customer-supplied proprietary drawings or project photographs for promotional purposes without appropriate permission or another lawful basis.

File Security

Although we and our service providers use security measures intended to protect information, no electronic upload, storage, or transmission system can be guaranteed completely secure.

For particularly sensitive project information, customers should contact us to discuss an alternative transmission method.

4. Third-Party Service Providers

Hammerle Metal Works uses outside service providers to operate its website and support business communications.

These may include:

Shopify

Our website is hosted on Shopify. Shopify may process personal information relating to website visits, customer accounts, purchases, device activity, and interactions with our store.

Depending on the Shopify features enabled, Shopify may also process information to improve services, personalize experiences, detect fraud, perform analytics, or provide services that incorporate customer interactions with Shopify and other merchants.

For additional information, please review the Shopify Consumer Privacy Policy.

Tally

We use Tally to collect and manage project inquiry submissions, including uploaded documents and photographs.

Tally may process and store submitted information on our behalf. Its services and data-processing practices are subject to its applicable privacy and security policies.

Google Workspace / Gmail

We use Google Workspace and Gmail for business communications, including receiving inquiry notifications and forwarding those notifications to designated members of our business team.

Information submitted through our inquiry forms may therefore appear in authorized business email accounts in addition to the form provider's system.

Spam Protection and Security Providers

Our forms may use CAPTCHA and other security services to identify automated or abusive submissions. Those services may process certain technical and device information.

Other Service Providers

We may also use payment processors, shipping providers, website analytics services, technology contractors, and other providers necessary for our operations.

These providers may receive information reasonably necessary to perform their services.

We do not authorize service providers to use confidential project drawings for unrelated commercial purposes.

5. When We Disclose Information

We may disclose information when reasonably necessary to:

• Employees and authorized business representatives performing their duties.

• Subcontractors, installation partners, or vendors involved in a customer's requested project.

• Website hosting, communications, and other technology providers.

• Payment, shipping, and order fulfillment providers.

• Professional advisers, including accountants, insurers, and legal counsel.

• Government authorities or other parties where required or permitted by applicable law.

• Protect our rights, property, customers, personnel, or business operations.

• Facilitate a business sale, merger, reorganization, or transfer of assets, subject to applicable obligations.

We do not sell customer-submitted drawings, project specifications, or inquiry documents to data brokers.

Certain website analytics, advertising, or Shopify services may involve disclosures of browsing or device information that qualify as a "sale," "sharing," or "targeted advertising" under applicable privacy laws, even where no money is exchanged.

Where applicable law requires it, we will provide available mechanisms to opt out of those activities.

6. Cookies, Analytics, and Advertising Technologies

Our website may use cookies and similar technologies for website functionality, security, performance measurement, analytics, and other permitted purposes.

Cookies may help us understand how visitors use our website and improve the services we provide.

Certain third-party services, including Shopify and any enabled analytics or advertising integrations, may collect information about website activity.

Where required by law, we will obtain consent before using nonessential tracking technologies and provide applicable privacy controls.

Visitors may also manage certain cookies through their browser settings. Disabling cookies may affect website functionality.

Where applicable, visitors may exercise available privacy choices through the cookie preference and data-sharing controls provided on our website.

7. Sale or Sharing of Personal Information

Hammerle Metal Works does not sell customer project drawings, uploaded fabrication files, or direct project inquiries as a business product.

However, applicable privacy laws may define certain disclosures to analytics, advertising, and technology providers as selling or sharing personal information.

Depending on our website settings, such disclosures may occur through third-party cookies, tracking technologies, or Shopify services.

Where applicable law provides the right to opt out, visitors may exercise that right through available website privacy controls or by contacting us.

We will honor legally required opt-out requests and recognized browser-based privacy signals to the extent required by applicable law.

8. Data Retention

We retain personal information and project documentation for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The status and nature of a project inquiry.

• Ongoing or completed customer relationships.

• Contractual requirements.

• Business recordkeeping and accounting needs.

• Applicable tax, insurance, and legal obligations.

• Potential disputes, warranty matters, or legitimate business interests.

Submitted information may exist in multiple systems, including Tally, Shopify, Google Workspace, and authorized business records.

Deletion from one system does not necessarily remove copies retained in other systems or provider backups.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures intended to safeguard information under our control.

These measures may include account authentication, access restrictions, encrypted transmission, and security safeguards provided by our website and communication service providers.

However, no website, server, email service, or electronic storage system can guarantee absolute protection from unauthorized access, cyberattacks, data loss, or other security incidents.

Accordingly, we cannot guarantee that information submitted electronically will always remain completely secure.

In the event of a security incident, we will evaluate our responsibilities and provide notifications when required by applicable law.

10. International Data Processing

Although Hammerle Metal Works operates in Michigan, our website and technology providers may process or store information in the United States and other countries.

For example, Tally is based in Europe, and Shopify and other providers may process information through international infrastructure and service partners.

Privacy and data protection laws in those locations may differ from those in a visitor's home jurisdiction.

Where required, appropriate legal safeguards will be used for international data transfers.

11. Customer Privacy Rights

Depending on where you reside and which privacy laws apply, you may have rights to:

• Request access to personal information maintained about you.

• Request correction of inaccurate information.

• Request deletion of eligible personal information.

• Request a portable copy of certain information.

• Opt out of certain targeted advertising or personal information sharing.

• Withdraw consent where processing depends on consent.

• Object to or restrict certain processing activities where applicable.

• Appeal a decision regarding a privacy request where applicable law provides that right.

These rights may be subject to exceptions, including contractual obligations, legitimate business purposes, legal recordkeeping requirements, and other circumstances permitted by law.

To protect customer information, we may request reasonable verification of identity or authority before processing certain privacy requests.

We will respond within the timeframes required by applicable law and will not unlawfully discriminate against anyone for exercising their privacy rights.

12. Marketing Communications

Hammerle Metal Works may communicate with customers regarding inquiries, estimates, transactions, project updates, and other business-related matters.

Promotional emails or marketing communications may also be sent when permitted by law.

Customers may opt out of promotional communications by following an unsubscribe instruction or contacting our business directly.

Opting out of marketing does not prevent necessary transactional or project-related communications.

We will not treat submission of a project inquiry, by itself, as consent to receive unrelated marketing text messages.

13. Children's Privacy

Our website is intended for individuals seeking fabrication services, commercial services, and related products.

It is not directed toward children under the age of 13.

We do not knowingly solicit personal information from children under 13.

If we become aware that such information was collected without any consent required by law, we will take appropriate steps to address it.

14. External Websites and Social Media

Our website may contain links to third-party websites, social media platforms, payment services, or other external resources.

These services may have their own privacy policies, data collection practices, and terms of use.

Hammerle Metal Works does not control the privacy practices of independent third-party websites.

We encourage visitors to review the privacy policies of third-party services before submitting information to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, technology providers, legal requirements, or information-processing practices.

Any revisions will be posted on this page with an updated effective date.

Where required by law, we will provide additional notice or obtain consent before making material changes to the processing of personal information.

16. Contact Information

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or have concerns about the handling of your information, please contact:

Hammerle Metal Works

7900 Beech Daly, Suite 106
Taylor, Michigan 48180
United States

Email: support@hammerlemetalworks.com

Website: https://www.hammerlemetalworks.com

We will review privacy-related inquiries and respond as required by applicable law.